“Marg and I were very happy with our buying experience at adrienbrien kia. We knew what car we wanted to purchase and Alex was exceptionally good through the whole process. We found him very knowledgeable and he explained everything; he was very patient with us and took into account our “slowness” with the more technical aspects of the car. For someone who would be in his early twenties he related very well to us, and he sounded more like a friend than a salesperson. Many Thanks John.”
Thank you John for sharing your experience with us!
This Is The First Time I’ve Ever Contacted Anyone To Give A Positive Review
Featured Customer Reviews
This month’s featured customer review is courtesy of Ben and Cassi from Woodcroft who recently purchased a new car from Adrian Brien Kia.
“Good morning matthew. My name is Ben. My girlfriend Cassi is buying a brand new kia from you guys and i just wanted to contact you about your salesman Raph. I understand he is new but he showed no sign of that what so ever. He gave me the best customer service i have ever received and he treated Cassi propely and did not speak down to her like many other sales people have previously. He made us feel very much at home and welcome. I know he is new to kia but the knowledge he has is absolutely incredible, and he hadn’t hassled us at all just merely checking up and touching base with us and also going out of his way and trying his very best to make things work to our complicated schedule. I work away in the mines which makes Cassi uncomfortable looking at cars without me but Raph and the whole staff at Kia have done a stand up job and i will be recomending Kia to anyone and everyone i can. I just want to let you know that this is the first time I’ve ever contacted anyone to give a positive review. I am just that happy. Thank you very much. Have a great day.”
Glenelg Bowing Club – Lawn Bowls Tournament March 2016
Each year since 2007, the Glenelg Bowling Club has hosted a lawn bowls tournament open to all bowlers which attracts 110 – 120 bowlers from all over Adelaide. During this time the tournament has been firmly established on the bowls calendar as “Kia Day” and is recognised as one of the major tournaments and one to participate in.
Since it’s establishment, Adtrans Kia and now Adrian Brien Kia, have sponsored prize money and staff have been available to help promote their car brands by their attendance and presence of vehicles for display. There is a perpetual Adrian Brien Kia trophy presented to the winners each year which is most sought after.
This year they served just under 100 people who came from bowling clubs all over Adelaide.
Incredible Attention To Detail And Amazing Customer Service
Happy Snappy Photo Competition
Do you have a photo that you are particularly happy with?
Perhaps you have one of the very first car that you bought… or one you had when you went on a really great road trip?
Whatever it is, we’d love you to share it with us and maybe have it featured in our future eNewsletter. We’re giving away a $70 service voucher for the best photo uploaded onto our Facebook page. So find your most creative and well shot photo, or get out and about to find some inspiration to shoot then upload it to be in with a chance of winning.
Disclaimer: No explicit or offensive material to be uploaded. The photo must be yours (an original and not copyright protected by someone else). The photo may be used for future marketing and promotions.
This month’s photo is courtesy of Julie and Richard from Seaview Downs who recently purchased a new Kia Rio and Kia Cerato from Adrian Brien Kia and also sent us the following message:
“Happy Monday..It was great to meet you all at Adrian Brien over the past weeks.
I’m not too sure where to start.. How is it that we can thank you all enough for the incredible attention to detail & amazing customer service we received when we recently purchased our Kia Rio Premium & Kia Cerato.
I’d like it if this email could please be circulated to celebrate the fabulous customer service delivered by:
Kelly Gordon Alan Anderson Raffaele Russo
Every step of the process of purchasing our new vehicles was marvellous. From our initial introduction and through each process – finance, delivery and handover of the vehicles; our experience was remarkable.
Each member of your team we were introduced to made us feel welcomed; always offering a hello, a cool beverage or coffee & every time, with a smile.
We thank you so very much.
It’s been only 4 or 5 days since we’ve (Julie & Richard) become the proud owners of the Kia‘s & we really couldn’t be happier. An initial recommendation to the “Kia” brand came from Kelly Gordon, who stood firmly in her belief that the Kia is a great quality vehicle – Kelly, you were spot on!
Alan Anderson, our Salesman is a true gentleman. Patient, well informed, willing to share knowledge (& a great golfing story). I would deal with Alan again in a heart beat and would recommend anyone looking for a new vehicle, to meet and chat with Alan. He couldn’t do enough for us – even offering to take a vehicle to my time poor Husband’s (Richard)’s workplace to test drive the Cerato.
Raffaele showed personality, urgency and accuracy with our finance application & always found a way we could complete our application with simplicity & ease. A true professional.
Alan, Kelly & Raffaele put a great deal of effort into the delivery of the vehicles – Thanks guys!
Paul & Team, you have exceeded our expectations.
We thank you & will certainly be celebrating (by way of recommendation) the fabulous customer service you have provided.