A Pleasant And Pleasing Experience – Featured Customer Review


A Pleasant And Pleasing Experience – Featured Customer Review

Our customer, Rob from Hallet Cove, sent in a great review that we’d like to share with you, highlighting the “no pressure” sales techniques that we have here at Adrian Brien Automotive. We’re of the opinion that if you’re interested in a car, we’ll provide you with all of the information and help you to decide if it’s the vehicle for you. We’re here to help, not to pressure!

“Recently, 6th April, I visited your used cars lot with a mild interest in an FG XR6. I specifically wanted the colour to be EGO, which was the same as what my BF XR6 was. I spent some time looking over one in the yard and was approached by a salesperson who got the conversation going in the right direction. I took up the offer for an appraisal to be done on my BF and some numbers were then shuffled around.

After about an hour, I said I would go away and think about it, and get back in touch the following day, which I did. I made a counter offer, and it was suggested to return to sort out the finer details. I’m happy to say that everything was finalised to my satisfaction and the paperwork was signed off at that time.

The salesperson I dealt with was Aaron Watson and I wish to commend him on his “style”. His pleasant personality and, most importantly, the simple fact that he did not employ any high pressure sales techniques so common in the trade.

It was a pleasing experience dealing with Aaron/Adrian Brien Automotive. Rob. 6 May 2011.”

– Rob from Hallett Cove

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Dedicated To Answering Your Queries


Dedicated To Answering Your Queries

This month’s review is by Pavel from Noarlunga Downs who talks about the dedication of our sales staff which is excellent to hear and why our sales professionals are often rated amongst the best in the industry (by independent studies).

Click on the Facebook “Like” button below to learn more…

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Friendliness And Willingness To Go The Extra Mile


Friendliness And Willingness To Go The Extra Mile

By Joan and Don from Belair

This month’s featured customer review is by Joan and Don from Belair. Joan purchased a Fiesta WT Zetec recently from our New Ford Sales team.

“Congratulations Daniel. Your efforts to engage us, your friendliness & willingness to go the extra mile were just great. All the best in your new career!!” – Joan & Don From Belair.

If you have a review or a story to share please send it to Loc Tran loctran@adrianbrien.com.au.

“Driving Is Much More Enjoyable And Relaxing Now”


Hyundai i45 Premium Black Diamond
Hyundai i45 Premium Black Diamond

“Driving Is Much More Enjoyable And Relaxing Now”

It’s always great to receive positive feedback from customers, especially when we have helped them to overcome a major problem or frustration and helped them to save some of their hard earned money in the process.

This month’s featured customer review was written by Omid from Sheidow Park who talks about his dilemmas as a result of purchasing low quality second hand cars:

“I’ve had my new [Hyundai] i45 Premium for over a week now and it is amazing. I regret not salary sacrificing a new car a long time ago and when I tell friends about the deal, they can’t believe it. So if you use your car for work and clock up a lot of kilometers, and have the option to salary sacrifice; do it. I wasted so much money on crappy second hand cars which cost me a fortune to run and maintain. Driving is much more enjoyable and relaxing now. The [Adrian Brien Automotive] dealership is in a great location with great services on–site and the staff are really helpful and friendly. Whatever car you get make sure you get street legal tint and the interior and body protection is a gem. And to think, people used to make fun of Hyundai’s; I guess not anymore.”

Source: http://www.facebook.com/AdrianBrienAutomotive?sk=app_6261817190

Do you have a review or story that you would like to share? Send them to loctran(at)adrianbrien(dot)com(dot)au.

“It’s Like Dealing With A Family”


Customer Reviews
Customer Reviews

“It’s Like Dealing With A Family”

Everyone enjoys receiving praise from time to time. So it’s fantastic for the team at Adrian Brien Automotive when customers are willing to share stories of their positive experience with our dealership. Here is a review that Chris from Edwardstown posted on TrueLocal.Com.Au.

“I have just purchased a new Hyundai iX35 from Adrian Brien and I am delighted with the service that was provided to both my wife and I. I decided to purchase from Adrian Brien because in 2009 I purchased a 2007 Hyundai Getz from another dealer but have had it serviced with Adrian Brien all the time. It is the reliability, friendliness and honesty that has impressed me, it is like dealing with a family when you go to this dealership.

Nothing was too much trouble and their after sales service is a credit to the company. I have had many cars over the years but not one has ever rung me after a service to ensure that it was carried out to my standards.

The new car sales staff (Hyundai) were very polite and took the time to explain the features of the vehicle. Although my wife was a bit daunted by the size of the iX35 the staff went out of their way to reassure and discuss in further detail any issues she was not sure of.

I would like to congratulate Adrian Brien Automotive for their selection of understanding, polite and honest staff. I would have no hesitation in recommending Adrian Brien to anyone, they are excellent, if you could include a 6th star in the above rating, I would.”

If you have a review or a story to share please send it to Loc Tran loctran(at)adrianbrien(dot)com(dot)au.