Adrian Brien Ford Ranked The Number One Metropolitan Dealership
Dealership News
A letter from Brad Brownell, Vice-President, Marketing Sales & Service, Ford Motor Company of Australia Limited recently confirmed that Adrian Brien Ford is currently ranked the Number One metropolitan dealership and fifth nationally.
This ranking is based on twelve (12) key performance metrics that include customer satisfaction, sales performance and penetration, parts and service and dealership appearance.
This would not be possible without the assistance of our staff and customers so thank you for your support and we look forward to continuing to provide you with the best service, price and advice for many more years to come!
“Andrew,
I was delighted to see that Adrian Brien Ford is ranked the Number One metropolitan dealership and fifth overall nationally, according to the year to date March 2013 SABC report.
The Company introduced the SABC scorecard in 2010 to provide Dealers with an overview of their total Ford business based on twelve (12) key performance metrics that include customer satisfaction, sales performance and penetration, parts and service sales and dealership appearance.
Each performance metric is critical to the overall success of your business and assists in understanding the relative performance of the individual departments versus your 203 Ford Dealer peers nationally.
Your ranking is a fantastic achievement and due in no small part to the great leadership and vision that you bring to the business as well as the dedication and skill of the entire team at Adrian Brien Ford.
On behalf of the Company, I would like to congratulate you and the Adrian Brien Ford team on this fine achievement and thank all involved for their loyalty and support of the ‘Blue Oval’ and our mutual customers in the St Mary’s PMA.
Thanks for your partnership!
Brad Brownell
Vice-President, Marketing Sales & Service”
– Brad Brownell, Vice-President, Marketing Sales & Service, Ford Motor Company of Australia Limited.
